All deliveries sent with DHL Parcels are supplied on a signature required service. If you have asked for the parcel to left in a safe place, we will convey this instruction to the courier but cannot guarantee this will be done as the service is a POD service and items left without signature are at the discretion of the driver.

Please include your mobile phone number when checking out so that you automatically receive an SMS from DHL Parcels UK confirming that the goods have been collected from our warehouse and informing you of the expected delivery date and one-hour slot. Note that once you select your choice of country in the basket the items will be zero rated for VAT purposes. We are now able to ship directly to Guernsey and Jersey via DHL. Please select 'Guernsey' or 'Jersey' in the Shopping Basket and the carriage charge based on the size of your order will be shown. Unfortunately this means we currently cannot supply our friends in Northern Ireland. Please select 'Isles of Scilly' or 'Isle of White' in the Shopping Basket and the carriage charge and the carriage charge based on the size of your order will be shown.īrexit is making life almost impossible and now DHL Parcels are insisting we register for extra customs clearance documentation which we are just not geared up for. We offer an Express 2-3 working day service for most areas on orders. Please choose the option ' Isle of Man - DHL' in the Shopping Basket and the carriage charge based on the size of your order will be shown. We offer an Express 2-3 working day service to most areas for orders received before 10 a.m. Please choose the option ' Scottish Highlands - DHL' or 'Northern Ireland' in the Shopping Basket and the carriage charge based on the size of your order will be shown.

Mainland UK Express delivery does not include the Highlands and Islands of Scotland (as defined by DHL), Northern Ireland, Isle of Man and Isles of Scilly - in case of uncertainty please just type your postcode into the box provided in the Shopping Basket.ĭue to insufficient staffing and resultant long delays at our local post office we no longer find it economical to offer this service and apologise for any inconvenience this may cause.

You will receive an e-mail with tracking details once the order has ben shipped. ORDERS OVER £90.00 IN PRODUCT VALUE WILL BE DELIVERED FREE OF CHARGE! This offer applies only to deliveries to Mainland UK and is not valid for deliveries to Scottish Highlands, offshore islands and Northern Ireland. FREE DELIVERY ON ORDERS OVER £90.00 (Mainland UK ONLY)įor deliveries within Mainland UK we have an Express delivery (1-2 working days on orders received before 9.00am) for £6.75 for orders under £90.00 in product value (including packaging and VAT), based on a single delivery address per order.

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